The Restaurant Doctor | Tidewater Scale & Butcher Supplies, Inc.
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  • About
    • About Us
    • Mission Statement
    • Committed to American-Made
    • DoD SkillBridge
    • The Restaurant Doctor
  • Service & Repair
    • Available Services >
      • All Services
      • Slicer Blades and Saw Maintenance
      • Scale Repair and Calibration
    • Maintenance Plan
    • SmarterCerts
    • Request Service
  • Equipment
    • Store
    • New & Used Equipment Info
    • Leasing & Financing
  • Store
  • Contact
    • Contact Us
    • Careers
    • Request Service
    • Sale Inquiry
    • Manage Subscription
    • Pay Invoice
  • Maintenance Plan
    • Standard Plan
    • Concierge Service
    • Manage Subscription
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YOUR CART

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The Restaurant Doctor

The Doctor Your Equipment Deserves

Diagnosis

Treatment

Preventative Care

The Restaurant Doctor at​ Tidewater Scale & Butcher Supplies specializes in diagnosing and fixing equipment issues, providing preventive care, and keeping your business running smoothly.

Is Your Restaurant Feeling Under the Weather? Call the Restaurant Doctor!

Schedule Your "Check-Up" Today!
Learn More About Our treatment Plan
Got Questions? The Doctor Is In!

What is "The Restaurant Doctor"?

Running a restaurant or small business is tough. When your equipment breaks down or slows down, it can cost you time, money, and customers. That’s why Tidewater Scale & Butcher Supplies created “The Restaurant Doctor”—a specialized service to help restaurants, delis, and businesses like yours stay in tip-top shape.
​With decades of experience, we know how to diagnose issues with your scales, slicers, grinders, and more—fast. Think of us as your trusted partner in keeping your kitchen equipment healthy and your business thriving.

🔥 No More Guesswork. No More Last-Minute Repairs. Just a Kitchen That Works.🔥

Running a restaurant is stressful enough—you don’t have time to worry about whether your slicer, scale, or refrigeration unit will fail at the worst possible moment.

That’s where we come in.
We offer a full suite of services designed to meet the unique needs of restaurants, grocery stores, and small businesses:​

✅ Scheduled maintenance – automatically set up, no effort from you
✅ Expert inspections to catch small issues before they turn into disasters
✅ Fewer breakdowns, fewer emergency calls, and more money saved
✅ Priority service – if something does go wrong, you're first in line
✅ Peace of mind – because your equipment just works

🛑 NO MORE:
❌ Fretting if your equipment is about to break down
❌ Losing money on unexpected repairs
❌ Wasting time with malfunctioning or broken equipment, losing business and customers.
​
👉 Just sign up once, and we take care of the rest!

​Ready to Get Started?

​Call (757) 622-3195 or Click Below to Learn More!

Select a Treatment plan

How It Works

Step-by-Step Process:
  1. Schedule a Consultation: Contact us online or by phone to set up an appointment.
  2. Diagnosis: Our team will assess your equipment and identify the issue.
  3. Treatment Plan: We’ll recommend the best course of action, from repairs to replacements.
  4. Follow-Up Care: Preventive maintenance to keep everything running smoothly.

Why Choose Tidewater Scale?

We're Your #1 Choice for Restaurant Equipment Solutions
​
✅ 24/7 Availability – We’re here when you need us.
✅ Preventive Care – We stop problems before they start.
✅ Expert Diagnostics – We don’t guess; we fix it right the first time.
✅ Trusted Partner – Serving Norfolk and surrounding areas for years.
Sign up for the Restaurant Doctor preventative maintenance plan and never stress about equipment failures again.
We handle everything—so you can focus on running your business!​

 📞 Don’t Wait—Call the Doctor Today! 📞

Frequently Asked Questions

Q: Are you a real doctor?

A: ​Not exactly—we don’t have medical degrees, but we do have decades of experience diagnosing and treating equipment issues. You could say we’re specialists in slicer surgery and scale therapy!

Q: Can you save my restaurant?

A: If your kitchen is having a meltdown, we’re here to help. Think of us as the ER for your equipment—available 24/7 for emergency service. Just call, and we’ll scrub in!

Q: Do you wear a lab coat?

A: Only when we’re testing new vacuum packaging machines! Otherwise, you’ll find us rocking tool belts and grease stains. It’s all part of the job.

Q: What’s your prescription for a healthy restaurant?

A: Regular check-ups, preventive maintenance, and a steady diet of sharp slicer blades and functioning scales. Skip the fried equipment—go for fresh repairs instead!

​Q: Do you make house calls?

A: Absolutely! Whether your slicer is on life support or your vacuum packer needs a tune-up, we’ll come to you. No waiting rooms—just solutions delivered directly to your business.

Q: Can you handle serious cases?

A: Oh, we’re ready for anything. From catastrophic scale failures to grinders that grind to a halt, we’ve seen it all. Bring us your toughest challenges!

Q: Will my equipment feel better after you’re done?

A: 100%! Your slicer, scale, or grinder will be back in action—good as new and ready to take on the kitchen rush.

​Q: Do you offer second opinions?

A: Of course! If someone else told you your equipment was beyond repair, let us take a look. We love proving skeptics wrong.

Stop worrying about equipment breakdowns.

​With The Restaurant Doctor, you’re covered. Let’s get started today!

Office Hours:

Monday - Thursday
7:00 am - 5:00pm

Friday
7:00am - 11:00am
*We are available 24/7 for emergency calls!

Contact Info:

Phone: 
(757) 622-3195

Email:  
​[email protected]
Careers

Customer Links:

Maintenance Plans
Equipment
Online Store
Brand Page
Manage Subscription

Services:

Scales
Slicer Blades
Grinders & Saws
Vacuum Bags

Reference Links:

Standard Terms & Conditions
Hybrid Workspace Policy
Privacy / ADA / Terms
​The Restaurant Doctor™ operates as a registered division of Tidewater Scale & Butcher Supplies, Inc.
​​​Site maintained by Electronic Force Professionals, LLC
Managed by Enclave Management Solutions LLC
​